Report to: Front Desk Manager
It is a person responsible to manager the reception during the night, his functions are equivalent at the from desk manager in this time.
Skills:
• Supervising experience
• Knowledge Literature Computer
• Aptitude to take decisions
• Math skills
• Dynamism
• Punctuality
• Enthusiasm
• Knowledge of languages
• Good human relations and interpersonal relations
Duties:
• Supervise the tarks of Front Office at night.
• Assist the night audit
• To control the reports of go wrong (out of order) reporting by housekeeping and gives following-up with maintenance department.
• making and following up any situation to the guests
• Report and resolve complaint of guests
• Register check-in arrival to the guests during his shift.
