Report to: Front Desk Manager
It is a person who is in change to supervising and controlling all job of the receptionist join to the From Desk Manager; his function is organizing with the staff of the front desk at the Hotel all necessaries to welcome, registration and taking care of the clients from their arrival until their departure.
Skills:
• Supervising experience
• Knowledge Literature Computer
• Aptitude to take decisions
• dynamism
• Punctuality
• Enthusiasm
• Knowledge of languages •
• Good human relations and interpersonal relations
Duties:
• Supervising the job of the receptionists
• Training them in any time that they
• To control the reports of go wrong (do not work) reporting by housekeeping and gives following-up with maintenance department.
• Contacting or delegating to the receptionists to making call to following up any situation to the guests, regarding to they tasks.
• Report all incidents of any employee of the front desk department.
• To verify check-in daily before and after the arrival to the guests.
