Report to: Supervisors of the Front Desk
It is a person who makes registration check in on arrival of the guests, and gives to them greeting and welcoming at the hotel.
Skills:
• Dynamism
• Punctuality
• Enthusiasm
• Knowledge of languages
• Good human relations and interpersonal
Duties:
• Preparing pre-check-in with all information about the hotel and facilities of the hotel.
• Be polite and helpful during the check in and ask whether he has a reservation.
• Take into account the VIP guests and recognized on arrival, and treated them according to house procedures and any special instructions from management.
• During the stay of the guests, take care of all necessaries of services to them.
• Take into account of any request of the guests.
